Privacy Policy

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DIRECTIONS Group, Inc. (hereinafter referred to as "the Company") shall comply with all laws and regulations regarding personal information and internal company rules in handling personal information. We believe that personal information must be obtained only for lawful purposes and handled under strict control. To this end, we will operate under a clear system of responsibility and provide our employees with education and training opportunities to ensure that they are familiar with the rules of operation and measures to prevent information leaks. In addition, we will promptly respond to requests for disclosure, correction, or suspension of the use of personal information.

Scope of Application

This Privacy Policy describes the policies we follow when handling personal information or similar information from our customers and business partners on our website.

Acquisition of Personal Information

We may acquire the following personal information from customers and business partners:

  • Name
  • Company name and other affiliations
  • School name
  • E-mail address
  • Telephone number

For other cases, the personal information to be acquired will be clearly indicated on a case-by-case basis.

Purpose of Personal Information Usage

We will use the personal information provided by you within the scope of the following purposes:

Personal information concerning customers
(1) Response to inquiries (contact, notification, guidance, sending materials, etc.)
Personal information concerning business partners
(2) Response to inquiries (contact, notification, information, sending materials, etc.)

We will not use personal information for purposes other than those listed above without the consent of the person concerned, except as required by law.

Provision of Personal Information to Third Parties

We will not provide personal information acquired by us to third parties without the prior consent of the individual, except as permitted by law.

Outsourcing the Handling of Personal Information

As stipulated by law, we may entrust the handling of personal information to contractors that we deem to meet our standards for the protection and management of personal information.

Disclosure, Correction, Suspension of Use, etc. of Personal Information

When we receive a request for notification of the purpose of use, disclosure, correction, suspension of use, or other consultation, etc., from the person concerned or his/her representative regarding personal information in our possession, we will promptly respond to such request. However, we cannot respond to requests for disclosure of personal information that are excluded from the scope of disclosure requests, etc. under laws and regulations.

Contact for requests for notification of purpose of use, procedures for disclosure, etc., and for consultation

Please contact our "Personal Information Protection Consultation Desk. Details of each procedure will be provided when you contact us. Please note that you will be asked to submit documents that verify your identity at the time of the procedures.

Fee for Requests for Disclosure, etc.

A fee of 700 yen will be charged for each request for disclosure of personal information. The fee is payable by postage stamps only, and should be sent together with the documents requested.

Notification of Disclosure, etc. and Non-Disclosure, etc.

When we have made a decision regarding notification/disclosure of the purpose of personal information use for which a request has been made, we will notify the person who made the request or his/her representative.

Contact for Inquiries Regarding Handling of Personal Information

Personal Information Protection Consultation Desk, General Affairs Department, DIRECTIONS Group, Inc.
Route Kamiyamacho Building 2F, 5-2 Kamiyamacho, Shibuya-ku, Tokyo 150-0047, Japan
Monday through Friday (except Saturdays, Sundays, national holidays, and year-end and New Year holidays) 10:00-19:00
Please contact us using the inquiry form.

Continuous Improvement

We will review this Privacy Policy from time to time to ensure the proper handling of personal information, and will promptly announce any changes.

As of April 1, 2023